Privacy Policy

This Privacy Policy outlines how Love Link LDN collects, utilises, and shares your personal information when you visit or make purchases from www.lovelinkldn.com (referred to as the “Site”).

Personal Information We Collect:

When you visit our Site, we automatically collect certain information about your device, including your web browser details, IP address, time zone, and cookies installed on your device. Additionally, we gather information on the specific web pages or products you view, as well as the websites or search terms that referred you to our Site. This collected information is referred to as “Device Information”.

We collect Device Information through various technologies, such as cookies, log files, and web beacons.

Moreover, when you make a purchase or attempt to make a purchase through our Site, we collect specific information from you, including your name, billing address, shipping address, payment details (such as credit card numbers), email address, and phone number. This information is termed “Order Information”.

In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

How We Utilise Your Personal Information:

We use the Order Information we collect primarily to fulfil orders placed through our Site (including processing payment information, arranging shipment, and providing order confirmations or invoices). Additionally, we use this Order Information to:

- Communicate with you;
- Assess orders for potential risks or fraud; and
- Provide you with relevant information or advertising related to our products or services based on your preferences.

The Device Information we collect assists us in screening for potential risks and fraud, improving and optimizing our Site, and analyzing the success of our marketing campaigns.

By checking the sign-up box for text message offers and clicking Continue to shipping, you consent to receive recurring automated marketing text messages at the number provided. Message and Data rates may apply. For more information, please see our Terms of Service & Privacy Policy.

Sharing Your Personal Information:

We share your Personal Information with third-party service providers to assist us in utilising your Personal Information as described above. For instance, we utilize Shopify to manage our online store and Google Analytics to understand how our customers engage with our Site.

Furthermore, we may disclose your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Behavioural Advertising:

As mentioned above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you.

You can opt out of targeted advertising through various platforms such as Facebook, Google, and Bing.

Do Not Track:

Please note that our Site does not alter its data collection and usage practices when it detects a Do Not Track signal from your browser.

Your Rights:

If you are a European resident, you have the right to access the Personal Information we hold about you and request correction, update, or deletion of your Personal Information.

Data Retention:

We retain your Order Information for our records unless you request its deletion.

Changes:

We may update our privacy policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us:

For more information about our privacy practices, inquiries, or complaints, please contact us via email at info@lovelinkldn.com.